This Cookie Policy explains how myCloudMate uses cookies and similar tracking technologies on our educational management platform. By using our platform, you consent to the use of cookies as described in this policy.
Cookie Policy
This document is fully compliant with Indian data protection laws and regulations
✓ DPDP Act 2023 Compliant✓ Consumer Protection Act 2019✓ Made in India
Cookie Policy
Official Legal Document • Public Access
Last Updated: 28 Aug 2025
Cookie Policy for myCloudMate
myCloudMate - Institute Management Platform
Last Updated: July 22, 2025
1. Introduction
2. What Are Cookies?
- •Cookies are small text files stored on your device when you visit our platform. They help us:
- •Remember your preferences
- •Understand how you use our platform
- •Improve your user experience
- •Ensure platform security
3. Types of Cookies We Use
Different categories of cookies serve specific purposes.
3.1 Essential Cookies
- •Purpose: Required for platform operation
- •Retention: Session duration
Examples
- •Session authentication cookies
- •Security tokens
- •Load balancing cookies
3.2 Functional Cookies
- •Purpose: Remember your preferences
- •Retention: 1 year
Examples
- •Language preferences
- •Theme settings (dark/light mode)
- •Dashboard layout preferences
3.3 Analytics Cookies (With Consent)
- •Purpose: Understand platform usage
- •Retention: 6 months
Examples
- •Page visit tracking
- •Feature usage statistics
- •Performance monitoring
3.4 Educational Tracking Cookies
- •Purpose: Support educational activities (DPDP Act exemption)
- •Retention: Academic year
Examples
- •Learning progress tracking
- •Assessment timing
- •Activity monitoring for safety
4. Third-Party Cookies
We may use third-party services that set cookies. These third parties have their own privacy policies.
Third-Party Services
- •Payment gateway providers (for fee collection)
- •Authentication services
- •Content delivery networks (CDN)
5. Cookie Management
You have control over cookie usage.
5.1 Browser Controls
- •You can control cookies through your browser settings:
- •Block all cookies
- •Delete existing cookies
- •Set cookie preferences
- •Note: Blocking essential cookies may prevent platform access.
5.2 Platform Cookie Settings
- •Access cookie preferences in:
- •User Profile → Privacy Settings → Cookie Preferences
5.3 Mobile App Settings
- •For mobile applications:
- •App Settings → Privacy → Tracking Preferences
6. Specific Cookie Details
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Essential | User authentication | Session |
| user_prefs | Functional | UI preferences | 1 year |
| analytics_consent | Analytics | Consent tracking | 1 year |
| edu_progress | Educational | Learning tracking | Academic year |
| security_token | Essential | CSRF protection | Session |
7. Educational Exemptions
Under DPDP Act educational exemptions, we may use cookies without additional consent for enrolled students.
Educational Uses
- •Monitoring educational activities
- •Ensuring student safety
- •Academic performance tracking
- •Attendance verification
8. Data Protection
- •Cookie data is:
- •Encrypted in transmission
- •Stored securely
- •Not sold to third parties
- •Deleted after retention period
- •Subject to our Privacy Policy
9. Your Rights
- •You have the right to:
- •Know what cookies we use
- •Opt-out of non-essential cookies
- •Request cookie data deletion
- •Withdraw consent anytime
10. Impact of Cookie Choices
Different cookie settings affect platform functionality.
Accepting All Cookies
Full platform functionality
Essential Only
- •Basic platform access
- •No personalization
- •Limited analytics
- •Manual preference setting
Rejecting All Cookies
- •Platform may not function properly
- •Repeated login requirements
- •No saved preferences
11. Updates to Cookie Policy
We may update this policy. Updates will be notified through platform announcements.
Reasons for Updates
- •New cookie technologies
- •Regulatory changes
- •Platform improvements
12. Contact Us
For cookie-related queries, please reach out to us through the following channels:
Contact Information
- •Email: support@mycloudmate.com
- •Grievance Officer: admin@mycloudmate.com
Document Information
- •Last Updated: July 22, 2025
- •Version: 1.0
Legal Document
Legally binding terms
Made in India
Compliant with Indian laws
Public Access
Freely accessible to all
Need Help or Have Questions?
Our legal and support teams are available to assist you with any questions about this document or our policies.
Grievance Officer
For complaints and grievance resolution
admin@mycloudmate.com
Response within 2 business days
Legal Team
For legal queries and clarifications
admin@mycloudmate.com
Legal compliance queries
General Support
For general inquiries and support
support@mycloudmate.com
General help and assistance